Dedicated Account and Project Management
We provide a dedicated Account Management team with a designated single point of contact and management structure. This allows efficient communication and effective escalation 
of any issues arising within the project.
NEMIKU Account Managers act as a single point of contact for the day-to-day running of the account, supported by NEMIKU's Global Services Division. The team builds on current knowledge established over the years to attain a thorough understanding of the business, technical environment and culture, increasing the team's effectiveness and productivity.
We also assign an experienced in-house consultant from our Global Services Division to provide technical account management and liaison.
Best practice service management
- The ITIL is a framework, not a methodology;
- It helps implement consistent and repeatable processes to solving IT problems;
- Provides essential management information;
- Creates more process-oriented IT departments;
- Improves efficiency and reduces costs;
- Is proven to work.
